Dubai Health Authority (DHA)

Dubai Health Authority is a regulatory body equivalent to NMC in the UK, CNA in Canada, BON in USA, DBfK in Germany, or NMBA in Australia. Their Health Strategy is to become a global leader in the delivery of healthcare and providing world-class care for their clients. The core values of DHA are customer centricity, efficiency, engaged and motivated workforce, accountability, transparency, innovation and excellence. They aim is to work towards a healthier and happier community.

In order to be able to work as a nurse in Dubai, you need to be registered with the DHA and have Activate Professional License. You will need to pass an DHA assessment in order to have a professional licence to practice as registered nurse in the Emirates of Dubai. This can be done conveniently from the country of your residency, instead of traveling to Dubai in person. This significantly reduces your expenses of getting registered. If you don’t pass the exam the first time around, you can retake the exam up to three times in a year. The fee is paid electronically using American Express, MasterCard or Visa credit cards. You need to apply for the online test through Sheryan portal.

Dubai Health Licencing System (Sheryan)

Sheryan is specifically designed for health professionals to direct them through registration and licensing in order to work in Dubai. Sheryan is here to help you to manage your registration. You will be able to renew and restore your professional registration, add and upgrade your registration or schedule oral assessment through the portal. You can also print your professional licence, deal with any complaints as well as claim CPD points. Through the Sheryan portal you will be able to request good standing certificate or issue sick leave.

How to Apply for a Professional Licence

You need to go through these steps in order for your registration to go through smoothly:

  1. Register an account with Sheryan Portal
  2. Check Your Eligibility using Self Assessment Tool
  3. Complete Primary Source Verification (PSV)
  4. Book Computer Based Testing (CBT)
  5. Get registered with DHA to be listed in Dubai Medical Registry
  6. Arrange Oral Assessment if required by DHA
  7. Activate your professional license 

1. Register an Account with Sheryan Portal

To be able to submit all the documents you will need to have Dubai Health Licencing System/Sheryan account. Use the link provided to get registered. After entering and submitting all your personal information, it will take up to 3 working days for management to approve your account.

2. Check Your Eligibility

After approval of your Sheryan account, you can proceed and apply for a new professional licence. You will be prompted to upload all your documents to check your eligibility. If you are a nurse and you are practicing in another country you should be eligible.

However, it depends on where you gained your nursing qualification and also at what level. If you gained diploma nursing qualification in some countries such as Pakistan, you may not be able to undertake the DHA exam, even though you are currently practicing let’s say in the United Kingdom as a registered nurse.

The best way forward is to have Degree in Nursing, before you go ahead to apply for a professional licence with the DHA. You will also need to have a few years post registration experience, so this is not a job for newly qualified nurses.

Scan all the documents on your computer before starting the process of uploading them onto the Sheryan portal. You will need to have the following to check your eligibility:

  • Recent passport size photograph
  • Passport copy valid for more than 6 months
  • Nursing/Midwifery educational qualifications at degree level minimum of 3 years full time, stating record of training for all relevant nursing/midwifery programmes calculated in hours, officially translated into english
  • Experience certificates: 5 years of post registration experience, references from employers confirming their good health, good character and their competence officially translated into english
  • License / registration certificate such as NMC, CNA, BON, DBfK, or NMBA also officially translated into english
  • Good Standing Certificate (GSC) no older than 6 months
  • Minimum of Basic Life Support (BLS) or ALS

After all is uploaded including a letter of authorization, proceed to payment. It will take up to 6 to 8 weeks for the application to be approved.

3. Primary Source Verification (PSV)

After your eligibility has been confirmed you need to complete the PSV. The unique link for the payment should be provided in the approval page of your Sheryan account together with your DHA reference number required for the payment. It will take up to 48 hrs for the payment to be processed and the PSV completed. You will receive an eligibility number/ID which will be activated 5 days after the issue date. 

4. Computer Based Testing (CBT)

To be able to process with the CBT you will be required activated Eligibility ID to book the test. Follow the steps on the website, select the place, date and time for your exam. Make the payment before the test. You can cancel or reschedule the test at east 5 days before the day of the test for a fee of $40.

It is advisable to arrive to the test center at least 30 minutes before the test, that’s when the registration and required documents checking takes place. You cannot bring anything into the test room, for that reason, bring as little as possible with you. The one thing you must bring with you is your passport. They will also use the biometric identifier, your fingerprints. The test will take around 2 and half to 3 hrs. You will receive the results 3 working days after the test.

You will find all you results and approvals when logged into your Sheryan account.

5. Get Registered

After passing the CTB you need to register with DHA in order to be listed in Dubai Medical Registry. You will need passport photo, copy of your passport, submit online application and pay the mandatory fee. After they check your application, it may be approved, rejected or returned for more information. 

6. Oral Assessment

Some healthcare professionals may also require an oral assessment. If that is the case, the payment for the assessment will need to be made within 2 hrs and the result should be available within 5 days post oral assessment.

7. Activate Professional License

If your DHA exam and oral assessment was approved, you are registered with DHA and therefore you aref part of Dubai Medical Registry. You will receive eligibility letter, which is valid for one year. You will need to upload an offer letter and malpractice insurance. After submitting these documents, verification should take 5 working days. Subsequently you will be part of Dubai medical registry and finally you will be able to activate your professional licence on Sheryan portal. Following final payment you will receive your licence by email. The card will be send to you by post to your prefered address.

Table 1 Timeframe for procedure, fees and other information to gain DHA Professional Licence for Nurses

Steps Time Fees Other information
Register with Sheryan 3 days Free  
Check Eligibility/ Uploaded Documents 6-8 weeks AED 210  
PSV 48 hrs AED 700 for 1 education 1 heath licence AED 200 for each additional qualification will be charged
Eligibility Number/ID   Free Activated after 5 days
CBT trough Prometric Results after 3 day USD 170 Change USD 40 The payment is in USD not AED
Registered with DHA 1 working day AED 200 To be listed in Dubai Medical Registry
Oral Assessment Results after 5 days AED 250 Pay within 2 hrs
Urgent Oral Assessment   AED 2000  
Eligibility Letter Post successful DHA exam Free Valid for 1 year
Uploaded offer letter/labor card and malpractice insurance 5 days    
Activate your professional licence Instant after receiving payment AED 1000 for full time licence AED 4000 part time licence Received by email Card by post

We hope we have provided you with clear and structured information, that take you through the journey of successfully applying for DHA Professional Licence. If you have found this article helpful please share it on social media with your friends and work colleagues. If you have any comments or questions, share it bellow. We will try our best to provide you with clear answers to your questions as soon as possible. If you are seriously considering to go through the process and are looking for a job in Dubai as a nurse, contact us and we will be able to assist you in this matter. From our team we wish you all the best for you future carrier.

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